FAQ

FAQ

NEED MORE INFORMATION?

  • Are you available to participate in virtual or on-site sessions and events?

    Yes! We’re happy to participate in any hospital run events. Whether that be hosting an informative employee session via webinar or speaking at an orientation session and putting together a booth for a health fair (when public health rules allow), we love interacting with eligible plan members and HR teams.

  • What types of HCP marketing material can you provide?

    As we continue to reduce our paper consumption and strive to provide clear and concise information about who we are and what we offer, we have now moved away from the full printed Enrollment Kit in favour of the "One sheet" (overview flyer).


    We are happy to provide copies of the following upon request:


    - Digitial Enrollment kit

    - HCP One sheet – Print and Digital

    - Retirement Sheet – Print and Digital

    - Posters

    - Monthly Marketing Pieces to include in digital communication


    Complete a Request for Material form in the HR Zone of the website.

  • Why do you ask for our eligible employee count?

    We periodically ask for this number  as your total number of employees who are eligible to enroll in the plan is an important data point for our organization's overall tracking. It helps us understand expected targets in relation to your new hire, fulltime turnover numbers etc. 



  • I have an employee who is in a unique situation, do you have anything for them?

    When unique employee situations arise, we’d love an opportunity to connect and determine how we can support you. To make it streamlined, we welcome  you to complete the dedicated Request A Call form, in the HR Zone section of our website.  

Are you prepared for the unexpected?

You never know what the future holds, but with HCP, you will have peace of mind knowing that you and your family are well protected.

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